Investor FAQ

It’s free for Individual Investors

No. Our platform enables you access any company that is registered, regardless of whether you are shareholder or not.

Simply add your name and email address and create a password. We will send you an email to verify your details and that’s it, your account is active, just add the companies you want to meet by using the search bar on your page.

We ask for two pieces of information when you register your name and email that’s it. Our platform is open to investors regardless of the number of shares they own or where they live.

Just access your dashboard and close your account immediately with no fuss.

Log into your account using your email and password. Go to your dashboard and type the company name in the search bar. Simply click + to meet on the company you want to meet. From this point forward you will be invited to every presentation the company holds on our platform, once that company is active.

Log into your account using your email and password. Go to your dashboard select the company and click remove from dashboard in the bottom right hand corner. This will remove the company from your dashboard meaning you will not be invited to any further presentations for this company only.

Each company page shows you the financial calendar of active companies on the platform, detailing when meetings are expected, can’t happen, confirmed, or could possibly happen.

The Demand Driven Meeting (DDM) is a function that gives individual investors the ability to request a meeting with a company in between their reporting periods. Why? Perhaps you need clarity or want a better understanding of facts. The DDM could make that possible.

 

The DDM period opens eight weeks after the last results announcement and closes eight weeks before of the next results announcement. This period is displayed on the calendar in blue.

 

IMPORTANT Demand Driven Meetings are at the sole discretion and availability of the company and no conclusions should be made from a company declining a DDM, as defined in out terms of use policy. 

Once a DDM is confirmed we will send you an invitation. In addition, we will send an invitation to all followers of the company, as we have promised to always invite you to any presentation.

We don’t advertise or recommend companies to you and we won’t send mindless emails. We are a mere conduit to connect Individual Investors to UK Listed Companies.

 

You will receive invitations to presentations and a digital feedback requests, just like the institutions. We ask you for feedback so that a company can understand your views and your comments will help shape future presentations.

You will receive a direct invitation to presentations of companies you follow that are registered on the platform.

It’s simple, accept or decline in the invite we send. Should you change your mind don’t worry, access your dashboard and change your status in the my meetings tab.

We understand things can genuinely change at last minute and you simply just can’t make it. However, it’s equally important that companies don’t feel people are saying they are attending and don’t. We have made it so simple for you to update your status.

Yes, if they are registered on the platform. We prioritise onboarding companies where investor demand is the greatest, so do add the companies that you want to meet.     We make it possible for all companies and investors to connect efficiently and effectively all from one platform.  

 

We guarantee to approach all companies that you add to meet, we believe in transparency, so you will be able to see when we approached a company to join the platform.  

There is a requirement for all companies to treat all shareholders fairly and equally and on a non-discriminatory basis. In short if meeting a company is important or critical to an institution it should be available to you, so you can make a more informed decision to. Let’s use the power of the crowd to make it happen.

A status is displayed on each company, and companies registered will display a financial calendar.

No. You can decline an invitation to a presentation straight away if you wish, but at least you will know when that company announcement will be released. We understand circumstances can change. Don’t worry we will invite you to the next presentation and you can always access the one you missed via the platform.

It means one of two things. One, we have yet to approach the company as seen in its status, Two, we have approached the company and they a reviewing using the platform.

 

Through adding companies, you want to meet that are not available on the platform, you can demonstrate the importance of engaging with all investors regardless of the number of shares they own or where they are located.

Simply click on the unique link included on the invitation any time 15 mins before the presentation,  this link is specific and dedicated to you. If you get in there early please refresh your browser regularly.  You can also log into the platform select my meetings, located the meetign you wish to attend in UP COMING MEETINGS, and clicko nthe dark grety arrow which will take you straight to the meeting.

No, only presenters can see your questions any they are partially anonymised

The company will talk you through the presentation that appears on your screen. Attendees are not connected through audio, meaning questions can be submitted through direct messaging from the Q&A tab in the meeting. Question you ask are partially anonymised to the company and No other attendees can view your questions.

 

IMPORTANT The company will respond to questions at their sole discretion, it will address the most prominent within the confines of information already disclosed to the market. This will be either during or post the live event. 

  

The acceptable use policy states how the Q & A function should be used by attendees.

Yes.  All will be available in the specific company’s meeting archive.

Yes, all meetings you have attended are accessible to you via your dashboard.

Yes. Attended a company briefing-Watched or listened to a verifiable webcast  is defined as structured CPD by the CISI. You can download our independently verified record of attendance along with your engagement via your user dashboard.

Trouble Shooting

Make sure you are on the latest version of Chrome, Firefox, Safari, Edge, Internet Explorer 11 (a plug-in is required), or Opera.

The platform is built on WebRTC Technology.  If you are not on Chrome or Firefox, or have a WebRTC blocker or firewall enabled, you will not be able to access the meeting.

Possible solutions:

  • Switch your browser (or install) to Chrome or Firefox.
  • Test your internet speed.

Make sure you are on a Laptop or Desktop computer. 

  • Disable any Firefox or Chrome extensions that might be blocking WebRTC.
  • Disable any known Firewall that might be blocking access or open the necessary ports to connect (you may need to contact your IT person).

Basic steps

  • If possible, please try and plug directly into your internet with an ethernet connection.  Packet loss is inherent in a wireless connection and directly effects audio and video quality
  • Close all your tabs or quit other programs you are running
  • Switch wi-fi networks if possible (especially if you are on public or shared network) or ask others to log off
  • Restart your router
  • Purchase a new router 
  • Contact your internet provider

Operating System Requirements are as follows: Windows XP, Vista, 7 or later, Mac OS X 10.6 or later, or Linux: RHEL 5.6 or later, openSUSE 11.3 or later, or Ubuntu 10.04 or later. 

To update your PC’s operating system (Windows) click here:

https://support.microsoft.com/en-us/help/311047/how-to-keep-your-windows-computer-up-to-date

To update you Mac’s operating system click here: 

http://www.apple.com/osx/how-to-upgrade/

  • Make sure that the presenter is actually sharing their mic and your device’s volume is turned up
  • If you are using headphones, try unplugging them  
  • Is your computer muted? Do your speakers/head phones work?
  • Try reloading the room or refreshing the page 
  • If that doesn’t work, try restarting your browser 
  • If that doesn’t work, try restarting your computer
  • Make sure your internet speed is passing the minimum requirements
  • Refresh the page.

If neither of the above works, a firewall is usually the primary cause.

There are two likely scenarios:

  • You have slow internet connection, most likely your upload speed. 
  • Or you have a network Firewall. You would need to contact your IT department to open up the necessary ports.
  • To attend you’ll need to be on the latest version of Chrome, Firefox, Safari, Edge, Internet Explorer (IE) 11 or Opera.
  • IE it’s no longer supported by Microsoft and can’t be updated.  Because of this, we recommend you switch to a different browser for a more reliable and secure experience

The minimum download and upload speed to join the room as an attendee without interruption is 2Mbps. If you fail to meet the minimum requirements you may experience technical difficulties in the room including losing connection and poor audio and video.